“The US telecommunications used to be the Wild West. You could grab a new number with little to no effort or oversight and blast those text messages to your heart’s content… No longer… In an effort to limit spam messaging, phone providers have banded together…
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Deb Spaulding asked us, “I’m new to Agent CRM and have a question regarding sending out texts to contacts thru the CRM… is there a way to do it and it comes from my actual cell phone number?” “In order to begin sending text messages…
Cody Pompa asked us, “My previous employer may have shut down my account with my email as the username (sent in a support ticket to see if we can reactivate) BUT if I have to sign up again are we able to still send messages…
Dan X Nguyen asked us, “Branning Group Support since Agent CRM cannot handle incoming calls without the mobile app, what set up would you recommend for overseas teams (assuming they don’t want to use their mobile phone) to handle incoming calls?” “Currently we don’t have…
Geneava Danielson asked us, “When in a dial session, if we have multiple phone numbers from agent crm, is there a way to use the phone number associated with the area code of the lead we are dialing or does it only call from one…
Timothy Milks asked us, “I’ve been uploading my data from my old CRM I’m realizing that I don’t have email addresses for a lot of my customers and the husband and the wife are using the same phone number in some cases and also I’m…
YaKeisha Noble asked us, “Hi, does the Crm charge when sending emails?” “Yes, you can learn about all carrier charges here: https://www.branningsupport.com/phone“