Deb Spaulding asked us, “I’m new to Agent CRM and have a question regarding sending out texts to contacts thru the CRM… is there a way to do it and it comes from my actual cell phone number?”

“In order to begin sending text messages in the software, you will have to purchase a new number under Settings. You won’t be able to send it from your actual cell number. The reason for this is that Agent Crm only integrates with a phone system called Twilio. Head on over to Settings >> Phone Numbers and click add a number to purchase a number that you like 🙂.  You can, however, set it up to forward to your cell number. So if somebody calls your new Agent CRM number it can forward to you.”


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The Agent CRM Team works with our developers, our community and our executives to create content for our blog. The content we create is useful for understanding how Agent CRM can help you, it can show you how to use our features and we use the blog to answer common questions.

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