Luis Cuevas asked us, “For texting from Agent-CRM, how long is one segment again?”

“1 segment is usually about 120 -160 characters. Feel free to use this tool from twilio:

https://twiliodeved.github.io/message-segment-calculator/

I recommend using the Standard, UCS-2 encoding. Paste your message in the text box and it will show you roughly how many segments the message will be.”

Phone and Text

Tagged in:

, , ,