Damon Jimenez asked us, ” Not sure why I keep getting this?” “If an error code returns for unsuccessful SMS, you can search Twilio for it. They mostly have an article for those specific codes. In this case, 30006 will show if the recipient of…
Phone and Text
Deb Spaulding asked us, “I’m new to Agent CRM and have a question regarding sending out texts to contacts thru the CRM… is there a way to do it and it comes from my actual cell phone number?” “In order to begin sending text messages…
Justan Pavone asked us, “When sending out SMS I have 3 numbers 1 for each state. How do I select which phone number to send the SMS from?” “You can assign your phone numbers to a different user in order to use your desired phone…
Dan Leahy asked us, “Does anyone know if and how you can make a 3-way call when calling through the dialer system? I don’t see an option on the dial to add a caller. I’m thinking of just using the warm transfer feature and then…
Cody Pompa asked us, “My previous employer may have shut down my account with my email as the username (sent in a support ticket to see if we can reactivate) BUT if I have to sign up again are we able to still send messages…
Damon Jimenez asked us, “Can I bring a twilio number over to agent crm?” “Yes, just send your Auth Token and Account SID to support@branninggroup.com and we’ll connect it for you. “
Maryann Estrada asked us, “Is it unlimited texting with your Twilio account?” “There are no limits but you do have to pay for each text sent, https://www.branningsupport.com/phone has the costs.”
Vasu Mangla asked us, “Hi Can I integrate my existing business phone number with LeadConnector/ Twillio for calls and SMS” “You cannot use your own number in Twilio. Twilio provides the virtual number you can only use those number in Agent-CRM. But yes you can…
Heritage Life Solutions asked us, “Can you use your personal cell number inside your Agent CRM account for text/phone correspondence or is it required to use the Twilio number assigned to you?” “If you want any of the automation to work, you’ll have to…