Original Question: Anh Tran asked:“I need help with doing a dripping campaign for text message. I know Alex said there’s a live Zoom every Friday. Is it the same Zoom we use every day from 7 AM & 2 PM?” Answer: Yes! You can attend…
customer engagement
54 Articles
Original Question: David Munley asked:“I have triggers set up for forms submitted, but when forms are completed, the trigger is not running and therefore the prospect is not getting entered into a campaign. Can you help me immediately? NJYM21 is the campaign.” Answer: If your…
Original Question: Bruce Kuczinski asked:“If a contact has a landline, how can I make that number the default number for dialing without triggering unsuccessful SMS messages when it’s in a campaign?” Answer: If you have contacts with landline phone numbers, Agent CRM will attempt to…
Original Question: Phil Reames asked:*”I have a question. When I am doing the Power Dialer, after each call there is a popup that I can click on Completed or No Answer. There are two other options, but the training video said not to use those….
Original Question: Charles Atkinson asked:“Hello team, can you build a newsletter? Is there a video training?” Answer: Yes! Agent CRM includes an Email Builder that allows you to create and send newsletters effortlessly. Whether you want to send weekly updates, industry insights, or promotional content,…
What Is a Hot Transfer Campaign? A Hot Transfer Campaign allows Agent CRM to immediately call you when a new lead comes in. Once you receive the call, you press any button on your phone to instantly connect with the lead—ensuring fast and efficient follow-up….
Original Question: Jeremiah Nolen asked:“I have a Jotform that my Facebook leads can fill out after submission and also send emails out to them once they submit the info. Anyway I can have that info or maybe just the link to their form attach to…
Original Question: Wesley Raymond Ging asked:“I have Agent CRM forward calls to my cell. I want to know they are coming from Agent CRM when my cell rings. Currently, it shows the number of the person calling. Is this possible?Also, I want the caller ID…