Ramon Ayers Asked:
“I created an email template. At the top of the email template is where I put my company logo. I sent a test email and unfortunately, my logo did not pop up. How do I get my company logo to pop up?”
The Answer
The issue with logos not appearing often stems from the way test emails are displayed. Here’s a solution to ensure your email template and logo display correctly:
Step-by-Step Guide
- Add Yourself as a Contact:
- Go to Contacts in Agent CRM.
- Create a new contact using a different email address from your Agent CRM login email.
- Send the Email Directly:
- Add your new contact to the email campaign that includes the email template.
- Alternatively, send the email manually to your test contact.
- Check Your Inbox:
- Open the email from your inbox to see how the template, including your logo, renders in a real-world scenario.
Why This Approach Works
Test emails can sometimes fail to display certain elements accurately due to system limitations. Sending the email to a real contact ensures you see the email as your recipients would.
Additional Resources
For more tips on working with email templates, explore these helpful blogs:
- Blog Post: Drip Email Campaigns for Insurance Agents
- Blog Post: Creating and Editing Email Templates in Agent CRM
Watch and Learn
Check out our Youtube channel for more beneficial resources like this:
