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28 Articles
1 Min Read

You have two options: Standard and Advanced. If you select Standard mode (this is the default setting), then you will manually click to dial the next number on the call campaign. If you select Advanced mode, then the calls will advance to the next number…

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Caller ID is the number that you would like to be displayed to those you are calling. You can select any number that you have verified (see Verifying your number) to show as your Caller ID. Steps for setup: Open the General Settings tab Click…

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This is the number of times you would like the phone to ring on the receiving end before you move on to the next call. This is not an exact number, but an estimate of time. If you have Ring Timeout set to eight, then…

1 Min Read

This is the music that the user hears as they are making outbound calls. Please do not confuse this with music that the receiver will hear. The receiver will not hear anything other than you. Steps for setup: Go to the General Settings tab Click…

1 Min Read

If this is on, the user will hear a ringing tone as the calls are being made. If a user has Hold Music on and Ringing Tone on, then the user will hear the hold music in between the calls and the ringing tone while…

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This setting protects you from making calls too early or too late. Phone numbers will be skipped if their current local time falls outside this range. Example: You are in California (PT timezone) and have Time Zone protection set from 8:00 AM to 9:00 PM….

1 Min Read

Adding a New Voicemail Voicemail messages are a message that you would like to easily share with your contacts. You can add a voicemail by clicking on the “Add New Message” button. These voicemails can be created doing one of the following: Upload an Audio…