If this is on, the user will hear a ringing tone as the calls are being made. If a user has Hold Music on and Ringing Tone on, then the user will hear the hold music in between the calls and the ringing tone while dialing.

Steps for setup:

  1. Go to General Settings tab

  2. Toggle on or off the ringing tone.

  3. Start your call campaign

Tagged in:


About the Author

Agent CRM Team

Content Creator

The Agent CRM Team works with our developers, our community and our executives to create content for our blog. The content we create is useful for understanding how Agent CRM can help you, it can show you how to use our features and we use the blog to answer common questions.

View All Articles