Phil Reames asked us, “As was pointed out in the newsletter today, we can record outgoing calls with Agent-CRM.
Can we record incoming calls as well?”

“Yes, incoming calls can be recorded as well.😁
They are in the conversations. Yes, you can download the recordings.”

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The Agent CRM Team works with our developers, our community and our executives to create content for our blog. The content we create is useful for understanding how Agent CRM can help you, it can show you how to use our features and we use the blog to answer common questions.

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