Whether you’re adding a team member or carrier to a client call or transferring a prospect to the right department…
warm transfer
3 Articles
Eva Jean asked us, “Can you 3 way call from the dealer?” “Yes! When calling from the dialer, you can use the Warm Transfer option to do a 3-way call! For more info, you can click the Help Library from your Agent CRM, it is…
Original Question: Robert Burns asked us:“How do I transfer from a client to a 3-way call with a carrier?” Answer: Agent CRM makes it simple to initiate a 3-way call while speaking with a client. You can seamlessly add a third party, such as an…