Christopher Duncan asked us, “When someone replays with the word “stop” that stops the automatic text messages? What if someone texts something like “stop please” or something similar?”
“For either of these responses to remove someone from the automated messages/set their contact to “Do Not Disturb,” you will need a trigger that looks like the one pictured below. ?
However, keep in mind that when the trigger filter is set to “Contains Phrase” (as pictured in the previous comment), it could also automatically run if someone texts you “I can’t *stop* buying policies from you!”
To ensure that doesn’t happen, you could, instead, have your trigger’s filter set to “exact match phrase.” In this case, you will need two separate triggers: one for “stop” and one for “stop please.”
