Original Question: Maria Fowler Graft asked us: “Is there a way to have more than one user on the CRM?” Answer: Yes! Agent CRM allows you to add multiple users to your account, making it easy for agencies and teams to work together efficiently. If…
Client communication
42 Articles
Original Question: Sandra Quinn-Bailey asked us: “How do I remove or close notifications that I’ve already handled?” Answer: If you have unread notifications for emails, texts, or calls, you can mark them as read and remove them through both the Agent CRM app and desktop…
Original Question: Joel Daniels asked us: “Can someone provide some guidance on how best to make my marketing messages not appear like spam? (sorry, not tech expert)” Answer: Keeping your marketing emails out of the spam folder is essential to ensure your audience actually sees…
Original Question: Mahari McTier asked us: “Can I upload a document into the CRM and connect it to a contact?” Answer: Yes, you can upload and attach documents to a contact in Agent CRM! This is useful for storing signed forms, policy documents, or any…
Original Question: Oliver Stewart asked us: “Say you have a seminar date of X and you want to send a text X minus 24 to each of the attendees? How would you put this in a campaign so when the leads came in, it would…
Original Question: Dave Kinkade asked us: “I’m on the team plan & work in 2 states. Can I set up text to be sent from each of my local #’s? Only seems possible from main #.” Answer: Yes! If you operate in multiple states and…
Wes Obana Asked: “Where do I find the appointment confirmation email in the CRM?” The Answer You can locate the Appointment Confirmation Email in Agent CRM by following these steps: Step-by-Step Guide Go to the Marketing Tab: Navigate to Marketing from the left-hand menu. Open…
Access the Campaigns Section: Log in to your Agent CRM account. Navigate to Marketing in the left-hand menu. Click on Campaigns. Create a New Campaign: Click on + New Campaign to start a new campaign. Name your campaign appropriately for easy identification. Add a Voicemail…