Samuel Fuenzalida asked us, “When a prospect reply’s to auto text messages with a “Stop”. Will Agent CRM recognize that and stop sending text messages? Will they still receive e-mails if they do not unsubscribe within the body of the e-mail? Thanks!”
“You can set up a trigger for that. Or you can also go to that persons contact details and turn on DND options. I will send you a loom video showing this option.”
“By default when someone sends STOP you can no longer text or call them from that number – our Twilio integration does that automatically to protect you ?

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