Tom May, Licensed Insurance Agent asked us, “I’m sure this is covered in the training, but I’m wondering if any of you guys have come up with a call script or just an effective segue during that initial conversation with a giveaway entrant from the…
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22 Articles
Eva Jean asked us, “Can you 3 way call from the dealer?” “Yes! When calling from the dialer, you can use the Warm Transfer option to do a 3-way call! For more info, you can click the Help Library from your Agent CRM, it is…
De Jay Devore asked us, “Quick question, how much per call to use the power dialer? Thank you” “It’s a cost per minute – the rates are super low they’re listed here: http://branningsupport.com/phone“
Erna Cabuguas asked us, “Hi everyone, can someone please help me… The SMS (Texts) shown in the Reporting tab – what does it count? The number of SMS sent automatically in AgentCRM or manual sms sent through app by the user or both? Automation Calls…
Gerry Rufino asked us, “All my numbers are popping up as spam even when I Change them. How do we get verified numbers?” “You can use calltransparency.org to set up what name shows up when you call people (I think that is the URL)”
Coletta Coffeewithcoletta asked us, “Question:I see the prices for the calls, sms, email, but does the charges start when someone or a voicemail picks up or starts for the dialing countdown time as well?” “To my knowledge the charges don’t start until the phone connects…
Craig Bonson asked us, “I am trying to do Manual calls. I set up the campaign but I do not see the manual call option in the upper right to choose?” “You will see that under the Conversations tab > Manual Actions. Make sure you…
Julissa Munoz asked us, “Are there any ways to know if your phone number is showing up as “scam likely”?” “If you’re worried about it, you can use https://calltransparency.com/ to set up what people see when you call them ?”