You can now connect Canva directly inside Media Storage and seamlessly:

✅ Browse Canva designs
✅ Edit designs in Canva
✅ Download Canva files
✅ Import designs into Media Storage

No more switching between tabs.
No manual downloads.
No messy versioning.

This integration is designed to feel familiar—very similar to the Google Drive experience—with a few important access differences due to Canva Marketplace constraints.

💡 Why This Matters

If you do any marketing at all, you already know the reality:

You are constantly bouncing between Canva and your CRM to build assets for:

• Funnels and landing pages

• Email campaigns

• Ads and ad creatives

• Social posts

• Lead magnets and graphics

That back-and-forth creates friction.

It also creates problems like:

• Duplicate uploads

• “Which version is the latest?” confusion

• Assets living in random folders across team members

• Broken workflows when someone forgets to re-upload the updated file

With this release, Canva becomes a native content source inside Media Storage, which means smoother creative workflows, centralized asset management, and faster collaboration—especially for teams.

✅ Key Highlights

📍 Location-Level Canva Connection

Canva connects per sub-account (location).

That means:

• Only one Canva account per location is supported

• Once connected, all users in that location can view Canva assets

• Proxy users (Login As) do not have access

This keeps the Canva connection consistent across the location, but also comes with a few permission rules (covered below).

🧭 A Dedicated Canva Tab in Media Storage

Inside Media Storage, you’ll now see a dedicated Canva tab with a Google Drive–style list view, including:

• Thumbnail preview

• File name

• 3-dot action menu (for key actions)

• Smooth loading and proper error handling

• Thumbnail fallback if a preview fails

If the location has not connected Canva yet, you’ll see:

“Please connect to Canva first to view your designs.”

✏️ Edit in Canva

You can open the Canva editor in a new tab directly from Media Storage.

Supported file types for editing:

✅ PNG
✅ JPG
✅ JPEG

Important behavior note:

• Private Canva files cannot be edited.

• If a user is not the installer and attempts to edit, they may see:

“You have view-only access to this media. To make changes, import it into your own storage or reach out to your admin for access.”

⬇️ Download Canva Designs

You can download Canva designs with smart export behavior:

• 1-page design → PNG

• Multi-page design → PDF

This keeps downloads consistent and avoids file-format confusion.

📥 Import Designs Into Media Storage

When you import a Canva design into Media Storage:

• The import creates a new, independent asset inside My Media

• Imported files are not linked to the original Canva design

• You can import the same Canva file multiple times (consistent with Unsplash behavior)

Import format rules:

• 1-page design → PNG

• Multi-page design → PDF

Once imported, that asset can immediately be used across:

✅ Funnels
✅ Campaigns
✅ Emails
✅ Social posts
✅ Ads and creatives
✅ Any other area that pulls from Media Storage

🧠 Smart Design Tracking (No Duplicates)

This is a big quality-of-life improvement.

When editing from My Media, the system checks for an existing Canva design ID.

If it finds one:

✅ It reopens the same Canva design
✅ It does not create duplicate Canva copies of the same asset

That means less clutter, fewer versions floating around, and a cleaner design workflow over time.

🛠️ How to Use It

1) Connect Canva

You have two ways to connect:

Option A:
Media Storage → Canva Tab → Connect Canva

Option B:
App Marketplace → Install Canva

OAuth opens in a new tab. After a successful login:

✅ Your Canva designs will appear inside Media Storage.

2) Edit an Existing Canva Design

• Open Media Storage → Canva tab

• Click the 3-dot menu → Edit in Canva

• Make changes in Canva

• Import the updated design back into Media Storage

This workflow keeps Canva as your design workspace while Media Storage remains your centralized asset library.

3) Edit a My Media File in Canva

• Select a supported file in My Media (PNG/JPG/JPEG)

• Click Edit in Canva

• Canva opens with the design

• Re-import the updated version

This is perfect when you already have assets inside Agent CRM and want to revise them without starting from scratch.

👥 Multi-User Behavior (Important)

Because of Canva Marketplace limitations, permissions behave differently depending on who connected to Canva.

✅ Installer (User Who Connects Canva)

The installer gets full access:

• Full edit access in Canva

• Can import designs

• Can manage the connection

👀 Other Users in the Same Location

Other users can:

✅ View Canva assets
✅ Search and browse
✅ Download designs
✅ Import into their own Media Storage

They cannot:

❌ Connect their own Canva account (unless the integration is uninstalled)
❌ Directly edit Canva designs

This is due to Canva’s Marketplace rule: only one OAuth connection per app installation is allowed.

🔌 Disconnecting Canva

To disconnect Canva:

App Marketplace → Uninstall Canva

When disconnected:

• OAuth is revoked

• The Canva tab stops showing files

• Previously imported assets remain in Media Storage

• A new Canva account can be connected afterward

So you won’t lose your already-imported marketing assets.

📝 Important Notes

✅ Only one Canva account per location
✅ No direct “select to use” from the Canva tab — you must import first
✅ Released via Labs (available until March 25, 2026)

🎯 Final Thought

This is one of those updates that saves time every single week.

When Canva lives inside Media Storage, your creative workflow becomes:

• Faster to execute

• Easier to organize

• Cleaner across teams

• Less prone to versioning mistakes

If your team is building assets for funnels, ads, emails, or social posts, this integration helps you move more quickly while keeping everything centralized inside Agent CRM.