Paul VanThof asked us, “Is there a way to delete scheduled text messages? Having trouble finding it.” “Yes there is! How did you schedule that text message? If you did it thru your Contacts tab > selected Contacts > Send SMS / Add to Workflow,…
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Mark Perrill asked us, “I’m editing an SMS message in a workflow. Can I embed a link to my calendar in a work or do I just paste the entire link in the SMS message? The link is pretty long.” “You can paste the entire…
Erna Cabuguas asked us, “Hi everyone, can someone please help me… The SMS (Texts) shown in the Reporting tab – what does it count? The number of SMS sent automatically in AgentCRM or manual sms sent through app by the user or both? Automation Calls…
Mike Pacheco asked us, “”Hello. I want to make a funnel with text message automation on the workflow. is there a way I can get a notification on my phone when I receive a reply by text instead of having to check the conversation tab…
Erna Cabuguas asked us, “Hi, question.. Is there a way to track outbound sms? Thanks…” ” Unfortunately a sms message sent won’t show if it has been opened or not.”
Coletta Coffeewithcoletta asked us, “Question:I see the prices for the calls, sms, email, but does the charges start when someone or a voicemail picks up or starts for the dialing countdown time as well?” “To my knowledge the charges don’t start until the phone connects…
Jeffery Bigsby asked us, “I need to send a photo with my first message via sms, is it possible to have them added to a workflow if they don’t respond?” “Yup, it’s possible. Recorded loom for you, please watch: https://www.loom.com/share/befe85de2996482b9f3573928a338688 Hope it will answer your…
Jose Brooks asked us, “Are we able to put our calendar links on SMS messages?” “https://www.loom.com/share/adc3b2b0465d4453b21562f48a7830f8 here you go. Please let me know if you have further questions. You can send us an email at support@branninggroup.com.”