Mike Pacheco asked us, “”Hello. I want to make a funnel with text message automation on the workflow. is there a way I can get a notification on my phone when I receive a reply by text instead of having to check the conversation tab on the crm agent software”

“Create a workflow
The workflow trigger should be : customer replied and then apply filter of replied channel and select sms as replied channel
In action set internal notification to your self”

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