Original Question: Wesley Raymond Ging asked:“I have Agent CRM forward calls to my cell. I want to know they are coming from Agent CRM when my cell rings. Currently, it shows the number of the person calling. Is this possible?Also, I want the caller ID…
Call Forwarding
5 Articles
Original Question: Wesley Raymond Ging asked:“Can I take phone calls on the app from Agent CRM on my cell phone?” Answer: You can make calls from the Agent CRM app on your phone, but you cannot receive incoming calls directly in the app. However, you…
If you have set up a voicemail message in Agent CRM to play whenever you have a missed call, but it is still playing the voicemail message from your personal phone, watch the video below to learn how to fix this.
When a lead receives a call or SMS from your campaign and decides to call back the number on their caller ID, understanding how the callback is routed is critical. Agent CRM uses a layered routing system to determine where these calls go based on…
Setting Up Your Phone Number in Agent CRM: A Step-by-Step Guide Having a dedicated phone number for your business is essential for professionalism and communication. With Agent CRM, setting up a phone number is quick and straightforward. This guide will walk you through the steps…