It is not your leads. It is not your comp plan. It is not the market, the economy, or the carriers you are working with. According to Jordan Edwards, the ...
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Agent CRM Updates
Most agency owners feel like their time is being pulled in every direction. They are in their inbox. They are on the phone. They are answering texts, putting out fires, ...
There is a version of agency ownership that nobody warns you about when you are getting started. It is the version where you are the first one up in the ...
Every agency owner has dealt with this situation. An agent seemed promising. They interviewed well. They got trained. They had the opportunity in front of them. Then they just did ...
If you have been in telesales for any length of time, you have noticed it. The pickup rate is not what it used to be. Apple’s call screening is getting ...
Most agency owners know their revenue number. They know their headcount. They know roughly how many policies they wrote last month. What most of them do not know is why ...
Most agency owners build their team first and figure out the culture later. They recruit hard. They onboard fast. They deal with the people problems as they come up. And ...
Every agency has core values. Or at least, every agency thinks they do. They are usually somewhere on the website. Maybe they are printed on a poster in the break ...