Alireza asked us, “I just want to ask if Agent CRM is set up to allow texting under A2P?”
Yes! We made it easy for the users to complete and submit their A2P registration. It’s all available inside the platform. We also have support calls specifically for it in case you need help!
As of August 31st 2023, US carries require registration in order to send SMS text communications. After this date, the features dependant on text messaging will be blocked by carriers until registration is complete.
Agent CRM has invested in a streamlined process for registration. You can now register your phone account directly through your account using Trust Center.
Find Trust Center under Settings > Phone Number > Trust Center.