Paul VanThof asked us, “I scheduled a workflow to text 100 people yesterday and the texts are not showing up in my conversations. It says the bulk action was completed. I sent the workflow text to myself and it shows up. How do I know…
conversations
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Phil Reames asked us, “As was pointed out in the newsletter today, we can record outgoing calls with Agent-CRM. Can we record incoming calls as well?” “Yes, incoming calls can be recorded as well.😁 They are in the conversations. Yes, you can download the recordings.”