Phil Reames asked us, “when I make calls using the Agent CRM number there is a recoding that they hear that says this call may be recorded, etc. Is there any way to get rid of that message?” “You can go to Settings>>Phone Number>>Click the…
recording
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Adrian Gillis asked us, “Can someone help me…I’m trying to listen to the call recordings made on Agent CRM?” “https://www.loom.com/share/79a842f44d87409887d27124f06d9078”
Theresa Simpson Key asked us, “Does the phone system record calls? If not is there a work around you’d suggest I use?” “Yes, your calls could be recorded! To enable it, go to Settings > Phone Number > edit (pencil icon) your Agent CRM number…
Phil Reames asked us, “As was pointed out in the newsletter today, we can record outgoing calls with Agent-CRM. Can we record incoming calls as well?” “Yes, incoming calls can be recorded as well.😁 They are in the conversations. Yes, you can download the recordings.”
Jhoana M Moore asked us, “Hello there! Thanks for the add. Pretty excited to learn the system. Just curious if it records the conversation if making/receiving calls. Please advise. Thanks” “Hi! Welcome! Yes! Agent CRM keeps a record of all the conversations you’ve had…