Dornan Burnside asked us, “Is there a way to stop calls from coming into my agent CRM number?” “You can’t stop incoming calls, but you can opt not to add a forwarding number in your account.”
incoming
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Phil Reames asked us, “As was pointed out in the newsletter today, we can record outgoing calls with Agent-CRM. Can we record incoming calls as well?” “Yes, incoming calls can be recorded as well.😁 They are in the conversations. Yes, you can download the recordings.”