Andy Lansing Asked:
“Rookie question. I just recorded my voicemail on the CRM. Where do I go to do the ringless voicemail now?”
The Answer:
Setting up a ringless voicemail in Agent CRM is straightforward. Follow these steps to integrate your pre-recorded voicemail into a campaign:
Step-by-Step Guide to Setting Up Ringless Voicemail
- Access Campaigns:
- Log in to your Agent CRM account.
- On the left-hand panel, click Marketing, then select Campaigns.
- Create or Edit a Campaign:
- To create a new campaign, click + New Campaign.
- To modify an existing campaign, select it from the list and click Edit.
- Add a Voicemail Drop Step:
- Within the campaign builder, click + Add Step.
- Choose Voicemail Drop from the available options.
- Upload Your Voicemail Recording:
- Click Upload File to attach your pre-recorded voicemail message in .mp3 or .wav format.
- Ensure your message is clear, concise, and professionally recorded.
- Set Delivery Timing (Optional):
- To specify when the voicemail should be sent, enable the Custom Time option.
- Select the desired date and time for the voicemail to be delivered.
- Save and Activate Your Campaign:
- Click Save to apply the changes to your campaign.
- Once all steps are configured, activate the campaign to start sending the ringless voicemails to your selected contacts.
Pro Tips
- Keep It Brief: Aim for a voicemail length of 20-30 seconds to maintain the recipient’s attention.
- Personalize When Possible: Use the recipient’s name and reference relevant information to make the message more engaging.
- Test Before Sending: Send a test voicemail to yourself or a colleague to ensure the audio quality and content are appropriate.
Learn More
For additional insights on utilizing voicemail drops in Agent CRM, explore these resources:
- Blog Post: How to Use Voicemail Drops in Agent CRM
- Blog Post: Creating Profitable Conversations With Voicemails
Bonus Resource: Watch and Learn
For a visual demonstration on setting up ringless voicemails, check out this video:
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