Erna Cabuguas asked us, “Hi can someone show me how to disable the VoiceMail in call whisper.. – If the User does not answer the whisper call, can we turn off the VoiceMail that the Whisper call leaves, they don’t have to be saved to…
voicemail
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Ilegena Anajiuq Abocaj asked us, “What voicemail/mp3 tools or apps do you use for your power dialer campaign?” “https://online-voice-recorder.com/ is a great tool! You can record your message and then download the mp3 right to your computer!
Traudney Byerly asked us, “How can I record and upload voice-mail in Agent CRM? TYIA.” ” I made a video for you: https://www.loom.com/share/eb5b9631655b4ca785c32149c4cd7e5a”
Tony Tuyen Capistrano asked us, “Please help me with a quick video to do a text & voicemail campaign. Everything is different now. Please advise.” “Campaigns are now located under Automation! Here is a quick video that will show you how to access/create and edit…
Cecily Nicole Gaither asked us, “Is there a way to send a voicemail to people via a trigger?” “Here’s a quick video explaining the steps for that: https://www.loom.com/share/249b3f90c65e4247a49c422709f0c1c5”
Joel Daniels asked us, “Reviewing Training on “Power Dialer”. When leaving a VM – is that Ringless?” “Yes! The voicemail event within agent CRM is ringless”
Tony Tuyen Capistrano asked us, “It has been a while since am using agent CRM. Trying to do a campaign texting and voice mail drop. Please direct me? Thanks in advance.” “Here’s a video that will show you how to set up a voicemail drop…
Andy Lansing asked us, “Rookie question. I just recorded my voicemail on the crm. Where do I go to do the ringless voicemail now?” “On the left side panel, click ‘Marketing’ Click, ‘Campaigns’ Create a campaign or edit an existing one. Add the event type…