Erna Cabuguas asked us, “Hi can someone show me how to disable the VoiceMail in call whisper.. – If the User does not answer the whisper call, can we turn off the VoiceMail that the Whisper call leaves, they don’t have to be saved to…
voicemail
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Ilegena Anajiuq Abocaj asked us, “What voicemail/mp3 tools or apps do you use for your power dialer campaign?” “https://online-voice-recorder.com/ is a great tool! You can record your message and then download the mp3 right to your computer!
Traudney Byerly asked us, “How can I record and upload voice-mail in Agent CRM? TYIA.” ” I made a video for you: https://www.loom.com/share/eb5b9631655b4ca785c32149c4cd7e5a”
Tony Tuyen Capistrano asked us, “Please help me with a quick video to do a text & voicemail campaign. Everything is different now. Please advise.” “Campaigns are now located under Automation! Here is a quick video that will show you how to access/create and edit…
Original Question: Cecily Nicole Gaither asked us:“Is there a way to send a voicemail to people via a trigger?” Answer: Yes, you can! Agent CRM allows you to send ringless voicemail messages automatically using a trigger and a campaign. Here’s how to set it up…
Original Question: Joel Daniels asked us: “Reviewing training on ‘Power Dialer.’ When leaving a VM – is that ringless?” Answer: Yes! The voicemail event within Agent CRM’s Power Dialer is ringless. This means that when you drop a voicemail using the Power Dialer, the recipient’s…
Access the Campaigns Section: Log in to your Agent CRM account. Navigate to Marketing in the left-hand menu. Click on Campaigns. Create a New Campaign: Click on + New Campaign to start a new campaign. Name your campaign appropriately for easy identification. Add a Voicemail…
Andy Lansing Asked: “Rookie question. I just recorded my voicemail on the CRM. Where do I go to do the ringless voicemail now?” The Answer: Setting up a ringless voicemail in Agent CRM is straightforward. Follow these steps to integrate your pre-recorded voicemail into a…