Running a business means keeping up with a lot of rules—especially when it comes to how you contact customers through your CRM.. Regulations from the Federal Communications Commission (FCC), the Telephone Consumer Protection Act (TCPA), and Application-to-Person (A2P) messaging laws all set guidelines for phone…
A2P messaging
3 Articles
Original Question: Christopher Duncan asked us: “When someone replies with the word ‘STOP,’ does that stop the automatic text messages? What if someone texts something like ‘stop please’ or something similar?” Answer: By default, if a contact replies with “STOP”, they will be automatically unsubscribed…
Original Question: Joel Daniels asked us: “Can someone provide some guidance on how best to make my marketing messages not appear like spam? (sorry, not tech expert)” Answer: Keeping your marketing emails out of the spam folder is essential to ensure your audience actually sees…