Walter Dublico Jr., “Hi there! I would like to ask, since the email has a unsubscribe link does SMS does? if they want to stop receiving messages they just reply or they need to do something to stop them on the workflow?” “If they reply…
DND
5 Articles
Brittany S Johnson asked us, “Hello, can someone assist me with being able to mark a dnc with a tag? Two other campaigns i did it allowed me too, and now on my third campaign its like that feature disappeared. Thanks” “How do you determine…
The Derington Agency asked us, “How are DNC people handled? I have my own list of DNC’s…I called they said…take me off you list. How would I mark them as such after they are imported.” “When you go to contacts/conversations and you click on a…
Wesley Raymond Ging asked:“I pulled a list out of my Agent CRM, but I want to make sure I know which ones have been DNC. Is there a way to find out?” Answer: Yes! You can identify and export contacts marked as DNC (Do Not…
Samuel Fuenzalida asked: “When a prospect replies to auto text messages with a ‘Stop,’ will Agent CRM recognize that and stop sending text messages? Will they still receive emails if they do not unsubscribe within the body of the email? Thanks!” Here’s the detailed response…