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13 Articles
Agent CRM Support
1 Min Read

Luis Cuevas asked us, “For texting from Agent-CRM, how long is one segment again?” “1 segment is usually about 120 -160 characters. Feel free to use this tool from twilio: https://twiliodeved.github.io/message-segment-calculator/ I recommend using the Standard, UCS-2 encoding. Paste your message in the text box…

Agent CRM Support
1 Min Read

Christopher Duncan asked us, “When someone replays with the word “stop” that stops the automatic text messages? What if someone texts something like “stop please” or something similar?” “For either of these responses to remove someone from the automated messages/set their contact to “Do Not…