Edward Financial Group asked us, “Is it possible to change the text message to respond during business hours? I had a lead fill out the survey at midnight and it auto responded. However, I’m comfortable with responding only during business hours say 8 am – 9pm?”

“If you mean that you would like your SMS to go out only between 8am-9pm then that is possible.
You can set the time in the Campaign Configuration Window or you can opt to set the time in the Event Custom Time.
Here’s a short video showing where you can find those fields: https://www.loom.com/share/9af5f644553d41a181064e2fcc284c36


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