At Agent CRM, we’re always listening to our users and improving the tools that help agents close more deals and stay connected. Today, we’re unveiling two powerful new features designed to supercharge your mobile call experience: Live Call Scripts and SIM-Based Calling. Whether you’re a solo agent or managing a growing team, these updates will help you have better conversations and convert more leads—no matter where you are.

🎯 Feature 1: Live Call Scripts on Mobile

Prepped for Every Call: Scripts at Your Fingertips

The Problem: Agents often wing their calls or forget important talking points. This leads to missed qualifiers, inconsistent answers to objections, and unpredictable results. It slows down onboarding, hurts confidence, and costs you deals.

The Solution: With the new Call Scripts feature, admins can create structured scripts in the desktop version of Agent CRM—and agents can view them in real-time during mobile calls. Whether it’s a discovery script, compliance checklist, or objection rebuttal, your agents will never be caught off guard again.

Here’s What’s New:

• View call scripts live during mobile calls
• Create scripts in the web app: Phone Numbers → Advanced Settings → Call Scripts
• Tap the script icon while on a mobile call to instantly access talk tracks

Why It Matters:

• New agents onboard faster with built-in conversation guidance
• Call quality improves with consistent messaging
• Agents handle objections like pros
• Clients receive a more professional and reliable experience

📞 Feature 2: Call from the App with Your SIM (No Business Number Needed!)

Make Calls On-the-Go — Without Buying a Number

The Problem: Sometimes you just want to call a lead fast—but setting up a business number feels like overkill. Copying and pasting a number into your phone app is clunky and kills your momentum.

The Solution: Now, you can simply tap the phone icon inside your Agent CRM mobile app, and it will automatically open your phone’s dialer with the contact’s number prefilled. No business number. No extra setup. Just tap and call.

Here’s What’s New:

• Make calls from the mobile app using your personal SIM
• Launch your native phone dialer with the number prefilled
• Works inside Contacts, Opportunities, and Conversations
• No additional setup or configuration needed

Why It Matters:

• Saves time with fewer steps
• Perfect for agents who aren’t using a business line
• Keeps you in the zone and increases productivity

Coming Soon:

• Manual call logging for SIM-based calls to trigger workflows
• Automatic logging (Android only) for effortless follow-up tracking

📈 Take Advantage of These Features Today

Both of these new mobile features are designed to remove friction, build agent confidence, and turn every conversation into a conversion opportunity.

• No more guessing what to say on calls
• No more delays trying to connect with a lead

Whether you’re training new reps or just trying to stay efficient while out in the field, these tools make it easier to win.

👉 Try Agent CRM for Free at Agent-CRM.com

Need help setting up your scripts or activating SIM call features? ⚡

Visit www.agent-crm.com or schedule a call at consult.agent-crm.com, and we’ll walk you through it.

Smarter conversations. Faster connections. More deals closed.

Let’s go!