Original Question:
Edwin Mezua asked us:
“Does the email marketing integrate with Google Workspace email, or is it separate? Looking to start sending out a newsletter for clients but wanted it to come from my domain.”
Answer:
You don’t need a direct integration between Agent CRM and Google Workspace to send emails from your domain. Here’s how it works:
- When creating your newsletter or any email inside Agent CRM, you can manually enter your Google Workspace email as the “From Address.”
- Agent CRM sends emails via Mailgun (our email server), so your email is delivered with your domain branding but will not appear in the “Sent” folder of your Google Workspace account.
This allows you to send newsletters seamlessly from your domain while benefiting from Agent CRM’s automation and tracking features.
Will Clients See Other Recipients?
No! Each client will only see their own email information.
✅ Emails are sent individually, not as a bulk CC/BCC.
✅ It will appear as though you sent it directly to them.
✅ No other recipients will be visible in the email.
Best Practices for Sending Newsletters via Agent CRM
- Use your business email domain (e.g., yourname@yourbusiness.com) as the “From” address for credibility.
- Test with your personal email first, just like you’re planning to do, to ensure deliverability.
- Check your email settings in Agent CRM to add domain authentication (SPF, DKIM, DMARC) to improve inbox placement.
More Resources
To further refine your understanding and improve your Agent CRM experience, explore these blog posts:
- Unlock AI’s Power in Your Insurance Business with Agent CRM
- Automate Your Insurance Business
- Cross Sell Your Clients: Phone Scripts, Emails to Use, Selfie Video Script, and more
Watch and Learn
For more resources to help you thrive, check out our YouTube channel for great videos like this one:
