If you’ve ever had an A2P campaign rejected, you know the pain: Waiting days for carrier feedback… Only to be told your opt-in form or privacy policy isn’t compliant. Now, ...
Phone and Text
199 Articles
If you're still relying on traditional insurance telesales tactics, 2026 is going to feel uncomfortable. What worked in 2023 and even 2024 is no longer reliable. Consumers don't answer unknown ...
Agent CRM users spend a lot of time in the Conversations tab — managing texts, emails, DMs, and follow-ups. So when you told us what wasn’t working, we listened. This ...
We’ve rolled out a full redesign of the Contact Detail Page inside Agent CRM — and it’s all thanks to your feedback during LevelUp! From poor contrast to buried opportunities, ...
Huge win for agencies and power users: Inbound DND has officially landed inside your CRM! 🎉 Until now, you could only apply DND (Do Not Disturb) settings to outgoing messages. ...
If you've ever tried to run a large-scale reputation campaign and found yourself slowed down by timeouts or limited delivery speed, we’ve got news you’ll love. The Bulk Review Request ...
For insurance agents using automated text campaigns, staying compliant with federal and carrier regulations just got easier—and smarter. We have introduced a powerful new feature designed to keep your outreach ...
When it comes to following up with new leads, speed isn’t just important—it’s everything. 📈 Studies show: Calling a lead within 1 minute makes you 4x more likely to convert ...