Jhoana M Moore asked us, "Hello there! Thanks for the add. Pretty excited to learn the system. Just curious if it records the conversation if making/receiving calls. Please advise. Thanks" ...
Phone and Text
199 Articles
Erna Cabuguas asked us, "Hi, question.. Is there a way to track outbound sms? Thanks..." " Unfortunately a sms message sent won't show if it has been opened or not."
Brittni Leann Hernandez asked us, "what's the difference between optimizing for availability and equal distribution? if it is equal distribution does it go off staff availability or what can I ...
Damon Jimenez asked us, "How do I know which number is being used when I send out mass texts?" "Go to Settings >> Phone Numbers. Whichever number is marked as ...
Phil Reames asked us, "How much extra is it per month to add another phone number? Second question, can we get short codes for those numbers?" "It's $2/month per phone ...
Lee Kendrick asked us, "How can I answer incoming calls... inside Agent-CRM or in the mobile app? I'm currently forwarding calls to a Google Voice #, but it's a hassle ...
Coletta Coffeewithcoletta asked us, "Question:I see the prices for the calls, sms, email, but does the charges start when someone or a voicemail picks up or starts for the dialing ...
Craig Bonson asked us, "I am trying to do Manual calls. I set up the campaign but I do not see the manual call option in the upper right to ...