Theresa Simpson Key asked us, “Does the phone system record calls? If not is there a work around you’d suggest I use?”

“Yes, your calls could be recorded! To enable it, go to Settings > Phone Number > edit (pencil icon) your Agent CRM number > check the option for Call Recording then Update!
You can play the recorded calls directly from the conversation of the contact you’ve had calls with.”

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The Agent CRM Team works with our developers, our community and our executives to create content for our blog. The content we create is useful for understanding how Agent CRM can help you, it can show you how to use our features and we use the blog to answer common questions.

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