Original Question:

Al Bruce asked:
“Hey, y’all. Is there a way to export my media/images from the CRM? I lost a bunch of files and the Agent CRM is the only place I can find them. Thanks so much!”


Answer:

Yes! You can easily access and download your media files from Agent CRM. If you have uploaded images to the platform, follow these steps to retrieve them:


How to Export Media/Images from Agent CRM

1. Access the Media Library

  • Log into your Agent CRM account.
  • Go to Sites from the left-hand menu.
  • Click on the Media tab at the top of the page.

2. Find Your Uploaded Files

  • Click Open Media Library to view all the images and media files you’ve uploaded to Agent CRM.
  • Scroll through the library to find the files you need.

3. Copy and Download Your Files

  • Click on the image you want to retrieve.
  • Select “Copy to Clipboard”, then paste the link into your browser to view the full-size image.
  • Right-click on the image and choose “Save As” to download it to your computer.

Agent CRM media export options

export media/images options

media/images export options


Additional Tips

  • If you have multiple images to recover, repeat this process for each file.
  • Be sure to save your files in a secure location to prevent future data loss.
  • If you’re missing specific files, check any backup storage or previous email attachments where the images may have been sent.

More Resources

To further refine your understanding and improve your Agent CRM experience, explore these related blog posts:


Watch and Learn

For more resources to help you thrive, be sure to check out our YouTube channel for great videos like this one:

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