Mike Harless asked us, “Is there a way to take calls from within Agent CRM using the number I purchased? Currently I am not using call forwarding.” “Inbound calls are not possible within Agent CRM. You need to add your own number as forwarding to…
inbound
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Charlie Schrantz Asked: “Where do I go to TURN ON call recordings on all calls inbound and outbound for me and all my team members?” The Answer: To enable call recordings for both inbound and outbound calls in Agent CRM, follow these steps: Navigate to…