Leads aren’t the problem—your process is. The new playbook is text-first, trust-first, and channel-aware so you actually reach people again.
Call Screening
4 Articles
Calling instantly isn’t “speed-to-lead” anymore—it’s a fast way to get screened. Text first, send your contact card, then earn the call.
In this Insurance News interview, Alex Branning explains the Contact Card Rule – and the text-first system agents need to get more calls answered.
The new iOS 26 includes a feature that automatically screens and silences calls from numbers that aren’t saved in the recipient’s contacts.