Erna Cabuguas asked us, “Hi, can someone help me please…
We are using campaigns, and just want to know if the campaign workflows can be tracked, is there a way to do it? Where to check?
Also for the sms/texts, where exactly are they tracked – is it from the sms sent by users or from a campaign?
Thanks for the help!”

“I created this loom video to help answer your questions easily: https://www.loom.com/share/cec0f97f1a564231a900c63998c9afd6

Erna Cabuguas asked us, “Hi again, I have watched the video, I have question, you’re checking through Workflow., so I checked within our app->Workflow, Campaigns are not listed in the Workflow… How do I access the campaign stats through Workflow?”

“Campaign stats will be under the campaign. Once an email/sms inside a campaign has been sent, a data will show same as the one on workflow.”

FB Reference: https://www.facebook.com/groups/agentcrmcommunity/posts/494001119196289/