If you’re unable to scroll down to view all the options on the lefthand side of your Agent CRM account, it’s likely a screen resolution or zoom issue. Adjusting your screen’s zoom level can resolve the problem quickly. Here’s how to do it.

Step-by-Step Guide to Adjust Your Screen Zoom

  1. Use the Zoom Out Shortcut

    • On your keyboard, press the following keys simultaneously:
      • Windows/Linux: Ctrl + -
      • Mac: Command + -

  2. Repeat Until All Options Are Visible

    • Press the keys multiple times to further zoom out if necessary.

  3. Reset the Zoom

    • To return your screen to the default zoom level:
      • Windows/Linux: Press Ctrl + 0.
      • Mac: Press Command + 0.

Why This Works

When the screen zoom is too high, some options on the sidebar may be hidden below the visible area of the window. Adjusting the zoom level reduces the size of on-screen elements, allowing you to view more content.

Bonus Tip: Use Browser Settings to Adjust Zoom

  1. Access Browser Zoom Controls

    • In most browsers, you can manually adjust the zoom by clicking on the three-dot menu (or equivalent) in the top-right corner.

  2. Adjust Zoom Percentage

    • Look for the “Zoom” option and decrease the percentage until all options in Agent CRM are visible.

Learn More

Explore additional tips for navigating Agent CRM effectively:

Also check out our Youtube Channel for helpful videos like this:


FAQ, Software

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