Anh Tran asked us, “Questions: for sms texting workflow to work, on our sales funnel, should we enter our agent crm phone number on twilio to create that workflow or should we just used our business phone number?”
“Correct, you should enter your AgentCRM phone number for the workflow to work. Let’s just make sure your business phone is set up as the forwarding number so you won’t miss any incoming calls if there are any. ?”
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