Original Question:
Howard Ong asked us:
“Is there any way to triple dial in a row the same lead on a dialer session?”
Answer:
Yes, Agent CRM’s Power Dialer allows you to call the same lead up to three times in a row before leaving a voicemail. This is an effective strategy for increasing contact rates and ensuring your leads have multiple opportunities to answer.
Watch this training video for step-by-step instructions:
👉 Multi-Call Power Dialer – Call 3 Times, Then Leave Voicemail
How to Set Up Triple Dialing in Agent CRM
- Navigate to the Power Dialer Settings
- Open the Power Dialer inside Agent CRM.
- Enable Multi-Call Dialing
- Adjust the settings to redial the same lead up to three times before moving to the next contact.
- Customize Call Spacing
- To avoid immediate redialing, adjust the call delay between each attempt.
- At 2:00 minutes into the training video, Ryan explains how to space out calls for better results.
- Set Up Voicemail Drop (Optional)
- If the lead doesn’t answer after three attempts, you can automatically drop a pre-recorded voicemail.
By using the triple dial strategy, you increase your chances of connecting with leads, especially if they don’t pick up on the first attempt.
More Resources
To further refine your understanding and improve your Agent CRM experience, explore these related blog posts:
Watch and Learn
For more resources to help you thrive, be sure to check out our YouTube channel for great videos like this one:
