Original Question:
The Gilbert Agency asked:
“Is there a way to recover bulk deletions?”
Answer:
Yes! Agent CRM allows you to recover up to 30 deleted contacts at a time. If you’ve accidentally deleted contacts in bulk, you can restore them by following these steps:
How to Restore Deleted Contacts in Agent CRM
1. Navigate to the Contacts Section
- Log in to your Agent CRM account.
- Click on Contacts in the left-hand menu.
2. Go to the Restore Page
- Select the Restore option within the Contacts section.
- This will display a list of recently deleted contacts.
3. Select Contacts to Restore
- Click the checkbox above all records to select the maximum number of contacts (up to 30 at a time).
- If you need to recover more than 30 contacts, repeat this process multiple times.
4. Click “Restore”
- After selecting the contacts, click the Restore button.
- Your deleted contacts will be moved back into your main contact list and fully reinstated.
Important Notes:
- Bulk deletions are not permanently lost as long as they are restored within the available recovery timeframe.
- If you need to recover more than 30 contacts, repeat the process multiple times until all required contacts are restored.
- If you encounter any issues, consider submitting a support ticket for additional assistance.
