I am scheduling agents on my calendar through my iPhone but it is putting them into agent crm as appointments and it sends then appt campaign automatic emails.

Matt Deivert asked us, “So I was going to ask this Q during the Q&A session, but it is still waiting for host. I am scheduling agents on my calendar through my iPhone but it is putting them into agent crm as appointments for some reason. And it sends then appt campaign automatic emails. Which should be reserved for clients, not agents. Any advice?”

“You’ll want to make sure that your Calendar’s Sync option isn’t set to “Two Way.”
I’d recommend changing it to “One Way.”
This article will explain the differences between the Sync Options and how to update them: https://branninggroup.freshdesk.com/…/65000178941…“