Agent CRM is the High Level Platform for Medicare Agents: Full Feature Set, Great Support and Pre-Built Assets

In today’s competitive insurance market, Medicare agents need a comprehensive solution to manage leads, serve clients, and stay ahead of the curve. Agent CRM, built on the High Level platform, offers a powerful, tailored CRM specifically designed for Medicare agents. With a robust feature set that includes automation, AI tools, and customizable workflows, Agent CRM enables Medicare agents to work more efficiently and grow their business.

“I wanted to highlight Agent CRM because of their great support options. You’ll discover a huge benefit of using Agent CRM over other High Level platforms that are out there!” — David Duford

Here’s a deep dive into the essential features Agent CRM offers for Medicare agents, and why it’s the best choice for your agency.

AI-Powered Lead Management Agent CRM uses advanced AI to automatically sort and prioritize leads based on their behavior, urgency, and fit with Medicare products. Instead of wasting time manually reviewing leads, let the AI streamline this process, ensuring you always focus on the highest priority prospects. By doing this, you can keep your pipeline full and moving smoothly.

Tagging and Smart Segmentation Every Medicare client is unique, and Agent CRM allows you to segment them easily using smart tags. Group clients by their plan type, enrollment date, or specific healthcare needs. This segmentation makes targeted communication simple, allowing you to send the right message at the right time.

Automated Appointment Scheduling Managing appointments during busy periods like the Annual Enrollment Period (AEP) can be daunting. Agent CRM’s AI-integrated calendar syncs with Medicare deadlines and sends reminders automatically to ensure that agents and clients are always on track. This helps keep the process organized while minimizing missed opportunities.

HIPAA Compliance As a Medicare agent, ensuring the security of sensitive client data is paramount. Agent CRM offers built-in HIPAA-compliant encryption and user-access controls to protect all communications and client information, giving you and your clients peace of mind. High Level is not HIPAA compliant, unless you pay extra.

AI Chatbots for Customer Service Medicare clients often have a lot of questions. With AI-driven chatbots, you can handle routine queries without needing to answer every call or email personally. Whether it’s questions about enrollment, coverage details, or upcoming deadlines, the chatbot keeps clients informed and allows agents to focus on more complex tasks.

Automated Workflows Agent CRM offers customizable workflows for client onboarding, enrollment reminders, renewals, and follow-ups. Automating these repetitive tasks helps you maintain contact with your clients without spending hours on manual outreach. This means more time for high-value activities, like closing sales and building relationships.

Automated Email & SMS Campaigns Keeping your clients informed about important Medicare updates has never been easier. Agent CRM offers pre-built and customizable email and SMS sequences that comply with CMS guidelines. Whether you’re nurturing leads or sending out renewal reminders, these automated messages ensure that your clients always stay in the loop.

“Agent CRM’s support is unmatched. Their team not only takes care of people, but they make sure everything works perfectly. Honestly, I didn’t think it was possible until I partnered with them.” — John Wetmore

Lead Import & Tracking Importing leads from various sources and tracking their progress through the sales funnel is a breeze with Agent CRM. You’ll also have AI-powered tools that optimize outreach, ensuring that leads don’t get lost or neglected during the sales process.

Task Management & Reminders Agent CRM’s AI-powered task reminders notify agents about key Medicare deadlines such as AEP or SEP. This feature ensures that no important dates are overlooked, helping agents maintain compliance and serve their clients effectively.

Document Management Storing client documents, enrollment forms, and plan materials is simple with Agent CRM’s secure document management system. Keep all essential paperwork organized and easily accessible, reducing administrative stress.

Advanced Analytics & Insights Agent CRM’s advanced analytics help agents predict client needs and proactively offer plan adjustments or additional coverage options, such as dental or vision insurance. By anticipating these needs, agents can enhance client satisfaction and improve retention.

Mobile Access & Integration Stay connected to your clients, manage relationships, and track compliance on the go with Agent CRM’s full mobile compatibility. Whether you’re at the office or out in the field, your CRM tools are always within reach.

Call Recording Agent CRM offers call recording and storage, giving agents a reliable record of client conversations. This feature is essential for future reference and helps ensure that communications are compliant and transparent.

Client Retention Tools The journey with your clients doesn’t end after the sale. Agent CRM’s retention tools help you stay in touch with clients through follow-ups, reminders, and personalized messages, improving client satisfaction and ensuring long-term relationships.

Agent CRM is built on top of High Level, and has been developed to be ready-to-go for insurance agents

Branning Bundles for Medicare Agents For Medicare agents looking for a complete business solution, the Branning Bundles are a game-changer. These “business in a box” snapshots provide a full marketing engine tailored to Medicare products, complete with pipelines, workflows, campaigns, and funnels. Everything is fully customizable, and the streamlined setup process means you can start benefiting from these assets right away.

According to Alex Branning, founder of Agent CRM, “Our mission is to become the leading provider of technology solutions for ambitious insurance agents. With the Branning Bundles, we’re delivering the most comprehensive set of tools designed to help Medicare agents thrive.”

This innovative bundle includes lead generation, cross-selling opportunities, referral systems, and even a renewal funnel—everything a Medicare agent needs to maximize the lifetime value of each client. And the best part? All these tools are available for free within Agent CRM.

“Agent CRM is the most valuable tool that an agent can have. It is like a hammer to a carpenter. The best tool out there is Agent CRM!” — Luis Moreno

Agent CRM, built on High Level, is the most powerful platform for Medicare agents. From AI-driven lead management to HIPAA compliance and automated workflows, this CRM solution has everything you need to grow your business and provide exceptional service to your clients. And with the new Branning Bundles, Medicare agents can take their business to the next level with ease. Don’t miss the opportunity to enhance your operations and build lasting client relationships.

Visit Agent CRM today to learn more and get started.

“This is no doubt the best tech tool for agents to increase productivity and efficiency immediately!” — Cody Askins

Sam uses Agent CRM to generate leads for his Medicare business.

High Level vs Agent CRM - comparison graphic with pricing and features


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The Agent CRM Team works with our developers, our community and our executives to create content for our blog. The content we create is useful for understanding how Agent CRM can help you, it can show you how to use our features and we use the blog to answer common questions.

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