The future of reputation management just took a major leap forward.
Agent CRM now allows you to collect real, authentic video reviews directly from your customers — with no apps, no friction, and no complicated setup. Just pure, high-impact social proof designed to boost your conversions and build trust.

If a picture is worth a thousand words, a video testimonial might be worth your next 100 clients.

Here’s everything you need to know.


🚀 What’s New: Video Testimonials Are Now Available

A brand-new module is now live inside your Agent CRM dashboard, giving you the power to:

  • Build and customize Video Collectors

  • Send video review requests

  • Manage and download customer submissions

  • Display video testimonials on your website

You’ll find it under:
Reputation → Video Testimonials


🎯 Key Capabilities at a Glance

✅ Create Custom Video Collectors

Video Collectors walk customers through a simple, user-friendly flow:

  • Welcome Page – Introduce the request and set expectations

  • Questionnaire Page – Ask up to three guided questions

  • Attribution Page – Capture Name, Email, Phone

  • Thank You Page – Personalize your closing message

Every page is fully customizable with your:

  • Logo

  • Background image

  • Fonts

  • Brand colors

  • Button styles

You can also create unlimited collectors, clone existing ones, and instantly copy links to share.


📲 Send Video Review Requests in Seconds

Prompt customers to record and submit a video testimonial using their preferred communication channel.

Inside Reputation → Video Testimonials, simply:

  1. Click Send Review Request

  2. Choose SMS, Email, or WhatsApp

  3. Select the Video Collector you want to send

  4. Hit Send

No app download required

Works on desktop or mobile

2-minute 30-second video limit for smooth uploads


🎥 Manage and Download Customer Videos

All customer submissions appear under the Responses tab:

  • Watch videos directly inside your dashboard

  • Download them for ads, social media, or your website

  • Sort and filter submissions by collector

  • Keep everything organized for easy access


💻 Display Video Testimonials on Your Website

Turn social proof into a powerful conversion tool by embedding video testimonials directly onto your website using the built-in Review Widget.

Display options include:

  • List

  • Carousel

  • Grid

  • Slider

  • Column

Choose the format that best fits your design, and start showcasing authentic client results.


💡 Why This Feature Matters

Video Testimonials allow you to:

  • Build real human connection – Faces, voices, emotion

  • Increase conversions – More trust = more sales

  • Simplify collection – No scheduling, no filming equipment

  • Centralize everything – All inside your CRM

  • Prove your value – Social proof drives buying decisions

Whether you’re a solo agent or managing multiple locations, Video Testimonials help your brand stand out and deliver credibility at scale.


🎬 Start Using Video Testimonials Today

If you’re serious about strengthening your brand reputation and boosting conversions, this feature is a game-changer.

Jump into your Agent CRM account and start collecting powerful video testimonials in minutes.


Quick Links

Start a free 14-day trial
http://www.agent-crm.com

📞 Book a custom setup call
http://consult.agent-crm.com

💬 Need help?
Join the Agent CRM Facebook group or use 24/7 support inside your account.