When I receive and email reply, the emails show up in Agent CRM, but they don’t show up in my email inbox… is there a way to correct this?

Larry Gatz asked us, “When I receive and email reply, the emails show up in AgentCRM, but they don’t show up in my email inbox… is there a way to correct this?”

“Yes! You can add a forwarding address to your SMPT service. This is what you’ll need to do:
– Go to Settings
– Click “SMPT & Mailgun Services”
– Enter your desired forwarding email address
– Click Save
This screenshot shows how that will appear with the new sidebar. ?”