How to Create a Power Dialer Campaign That Leaves a Voicemail After a Set Number of Missed Calls

The Power Dialer in Agent CRM allows you to customize campaigns to leave a voicemail only after a specific number of missed calls. This feature ensures leads are given multiple opportunities to answer before receiving your message, making your outreach both efficient and considerate. Here’s how to set up a Power Dialer campaign with this functionality.

Why Customize Voicemail Timing?

  • Respect for Leads: Avoid overwhelming leads by providing multiple chances to answer before leaving a voicemail.
  • Increased Call Pickup Rates: Leads are more likely to answer after multiple attempts.
  • Efficient Outreach: Automate follow-ups while maintaining a personalized approach.

Step-by-Step Guide to Creating the Campaign

  1. Access Campaign Settings

    • Log in to Agent CRM and navigate to Automation >> Campaigns.
    • Click + New Campaign to start creating a new campaign.

  2. Set Up the Call Steps

    • Add multiple Call Steps to your campaign for repeated attempts:
      • Step 1: First Call
      • Step 2: Second Call (with a delay between steps, such as 1–2 days)
      • Step 3: Third Call

  3. Add a Voicemail Drop Step

    • After the last call attempt, add a Voicemail Drop Step to leave a pre-recorded voicemail.
    • Upload your voicemail recording, ensuring it is clear and concise.

  4. Configure Retry Logic

    • In the settings for each Call Step:
      • Set the retry logic to trigger the next call only if the previous one is not answered.
      • For example, move to Step 2 if the first call is Missed or No Answer.

  5. Test Your Campaign

    • Use test contacts to simulate the campaign and ensure the logic works as expected:
      • Calls are made in sequence, and the voicemail is left only after the designated number of missed calls.

  6. Activate the Campaign

    • Once testing is complete, activate the campaign to begin dialing leads with your customized voicemail logic.

Pro Tips for Optimizing the Campaign

  • Track Call Outcomes: Use Agent CRM’s analytics to monitor how many calls it takes for leads to answer.
  • Personalize the Voicemail: Address the lead by name and mention specific details to make the message feel less automated.
  • Schedule Calls Strategically: Space out calls based on the lead’s time zone or optimal calling hours.

Learn More

Enhance your Power Dialer campaigns with these related resources:

Bonus Resource: Watch and Learn

 

Power Dialer, Software

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