Brandy Murray asked us, “I have created triggers but can’t seem to get the re-schedule trigger figured out. Please help. Thank you. Brandy”

“Here’s a video I previously made that should help you out: https://www.loom.com/share/5d492c60d44f4f3cbaa2db170b64baa9
As you’ll see in the video, you won’t need a trigger for rescheduling. You’ll just need to add the “reschedule” custom value to your outgoing messages. The video will show you how to do this. ?”