Jacqueline Famluv asked us, “OUTGOING CALLS RECORDED? ANY SUGGESTIONS ON SYSTEMS?”
“Here’s a video on how you can record your phone calls from agent CRM.https://www.loom.com/share/87ef0628f13a40fdb0053fc356518256”
Dave Kinkade asked us, “Is there any way to not make it announce, ‘This call is being recorded’ to the other party? I imagine as soon as they hear this….your hopes of catching someone on the phone are pretty much dead.”
“That is possible!
You’ll need to go to Setting > Phone Numbers, then edit your phone number and type a space into the Call Recording box. To make these instructions easier, I made this quick video for you:
Facebook conversation reference: https://www.facebook.com/groups/agentcrmcommunity/posts/256758406253896/
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